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Opening Hours
  • Tue - Sat: 10am - 4pm (By appointment ONLY)
  • Sun - Mon: Close
  • Mobile: 0481 766 776
  • Whatsapp: 0481 766 776
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Here you will find the most often asked questions. If your question is not listed here, please send us an email and we will reply as soon as possible.

How do I make sure a dress I love from the website is at Caroline Couture for my appointment?

Each dress’s availability will be displayed in the dress description.

May I take pictures of the gowns while I try them on?

Yes, we encourage pictures. Don’t forget to tag us if you choose to share.

What are the price ranges for dresses at Caroline Couture?

Wedding gowns start at $1000 up to approx. $5000.

What dress sizes are available to try-on at Caroline Couture?

Most of our sample dresses are size 10. Our consultants are experts at clipping and pinning to ensure a great fit.

Can I customize my wedding dress?

Depending on the designer, customizations are available for an additional fee.

How much will a rush order cost?

A rush fee varies by designer, style and wedding date.

How do I pay for my dress?

We accept MasterCard, Visa, as well as cash and direct deposit. Caroline Couture requires a 50% deposit at the time you order your dress. When the dress arrives at the store and passes our quality control check, we’ll contact you to know and require payment of the remaining 50% balance. If you are buying a dress classified as ‘Pre-order’ on our website, we require 100% payment. If you are buying a sample gown off the rack, we require 100% payment, and you must take the dress home with you that day. If you’ve requested that we ship your gown out of state, your balance must be paid for in full before it can be shipped.

What is Pre-Order?

If one of our products is marked as a Pre-Order, it means we don’t currently have the item with us, but we can get it here for you. All Pre-Order require full payment at the time of order.